Hospital Management for Directors of Care and Chief Nurses (AMD45)
Target group
Nurses who have passed the main degree examination or have completed higher education with a diploma/license in the medical field.
General objectives
1. Training of health care management professionals at a competitive level in the European Union;
2. Development of specialists able to generate relevant solutions in line with the changes and instability of the hospital reforms;
3. Replacing the theoretical perspective specific to classical university education with a pragmatic approach, one that emphasises personal contributions equally with the amount of information to be assimilated;
4. Create an institutional framework for postgraduate training that provides the prerequisites for continuous training in line with new policies in this field;
5. Acquiring the knowledge necessary for both professional and personal development.
Specific objectives
At the end of the programme the learner will have to:
1. To acquire basic concepts and notions in hospital management, in order to enable senior nurses and care managers to carry out efficient administrative activities.
2. Developing analytical and individual study skills for further training in health management
3. Learning the basics of the quality management system and quality documents at hospital level
4. Practical application of theoretical concepts to hospital document management, quality assessment of hospital services
5. Making health service delivery more efficient
6. Knowledge of the functions, principles and specific aspects of health service management
7. Identify priorities and establish criteria for prioritising them.
Skills
1. Training and development of managerial competences and skills, complementary to the initial medical training of nurses/midwives, in order to improve cost-effectiveness and efficiency of health services.
2. To familiarise nurses/midwives with elements of conceptual grounding, perspective in the management of new and problem situations that hospitals may face;
3. Use of quality indicators to analyse the structure, processes and outcomes of activities carried out by health care providers (as institutions)
4. Know how to select staff according to current organisational needs, regularly evaluate staff for organisational development purposes
5. Improve vertical and horizontal communication and develop teamwork skills within the organisation.
Program evaluation
Written test
Program code – AMD
Programme coordinator: Dr. Ruxandra DIACONESCU
Module
Management of Health Services Organisation and Financing (MOF)
Module coordinator – Dr. Cristina LUPAN / Dr. Adina GEANĂ
Module duration – 2 days
Session entry name:
- Introduction to health management
- Managerial functions and roles
- Organisation and evaluation of the health system in Romania
- Health financing; health insurance
- Payment of suppliers and contracting of hospital services
- Calculating costs. Practical application
Quality Management System (QMS)
Module coordinator – Dr. Anca HALDAN / Dr. Adina GEANA
Module duration – 2 days
Session entry name:
- The concept of quality and hospital service
- Quality management system
- Quality documents
- Patient satisfaction
- Indicators for assessing the quality of hospital services
- Quality measurement. Quality methods and tools
Communicate
Module coordinator – Dr. Ruxandra DIACONESCU / Dr. Anca HALDAN
Module duration – 2 days
Session entry name:
- Communication – general
- Communication languages
- Communication styles
- Communication with the patient
- Organisational and managerial communication
- Public relations – general concepts
Human Resources (UK)
Module coordinator – Dr. Mona MOLDOVAN / Ec. Ștefania RĂSOIU
Module duration – 2 days
Session entry name:
- The role and importance of human resource management in health
- Human resources planning process
- Recruitment and selection of human resources
- Motivating staff
- Job analysis – Job description
- Performance evaluation
Quality Management (QM)
Module coordinator – Dr. Anca HALDAN / Dr. Nicoleta Claudia DE CECCO
Module duration – 2 days
Session entry name:
- Patient care plan
- IAAM Management – p. I
- IAAM Management – p. II
- Management of healthcare waste
- Accreditation standards
- EAAAM Management